Shipping Policy
At Zovo Nutrition®, we aim to process all orders as quickly as possible.
Order Processing and Fulfillment
Order fulfillment typically takes 1 to 2 business days.
In rare cases, larger orders may take up to 5 business days.
Fulfillment begins once your order status changes to Accepted.
Shipping Destinations
We currently ship to the United States, Canada, and the United Kingdom.
Shipping Rates
We offer simple flat-rate shipping with free shipping on qualifying orders.
United States
Standard Shipping: $5.00 flat rate
Free shipping on orders over $49
Estimated delivery: 3 to 5 business days after shipment
Canada
Standard Shipping: $17.00 flat rate
Free shipping on orders over $99
Estimated delivery: 5 to 8 business days after shipment
United Kingdom
Standard Shipping: $18.00 flat rate
Free shipping on orders over $99
Estimated delivery: 5 to 8 business days after shipment
Duties and Taxes (Important)
International orders (Canada and UK) may be subject to import duties, taxes, or customs fees imposed by your country.
These charges are not included in the product price or shipping cost and are the responsibility of the buyer.
We recommend checking with your local customs office for more information before placing an order.
Delivery Estimates and Delays
Delivery times listed above are estimates and not guarantees.
Delays may occur due to weather, carrier issues, customs processing, or high order volume (especially during holidays or promotions).
International orders may experience additional delays due to customs clearance.
Address Changes and Cancellations
If you need to change your shipping address or cancel your order, please contact us as soon as possible.
Once an order has shipped, we are unable to make changes.
Tracking
Once your order ships, you will receive an email with a tracking number.
Please allow 24 to 48 hours for tracking information to update.
Contact
For any shipping questions or concerns, please reach out to us at support@zovonutrition.com or call +1 (786) 941-7693. We're available every day, 8 AM to 10 PM (US time).
